Ensure the continued growth and development of the branches by providing Outlet Managers with hands on leadership and direction, helping them to identify appropriate tasks and objectives.
Implement annual sales, & new outlet opening forecasts (whenever required), monitor branches' sales performance/ trend, reviewing each outlet profit and loss statements on a periodic basis, make specific recommendations, and assist in improving each outlet performance.
Identify food variances and subsequently lead the team in weekly food cost that included analyzing product mixes, inventory, waste and usage to produce an additional reduction in food cost.
Ensure 100% customer satisfaction through excellent management of staff and expected standards with regular follow up audits.
Ensure all location work within company standard operating procedures.
Work on following-up and implementing employee development programs.
Follow-up sales, costs and inventory management in the location to insure minimal waste.
Support the development, approval and implementation of new products/ menu and procedures in conjunction with market research by actively participating in the roll out process.